Terms and Conditions

Last Revised On September 2024

New Era Teacher Makes A Humble Request To You To Please Take A Moment To Read This Privacy Policy Carefully.

1. Scope Of This Policy

This Privacy Policy Describes How New Era Teacher Collects, Utilizes, Consults Or Otherwise Processes An Individual's Personal Data. This is a Private Limited Company.

We Are Committed To Protecting The Privacy Of Our Tutors, Users And Clients. 

This Privacy Policy Is Especially Directed At:

·  Visitors And Subscribers Of The Websites

·  Individuals Contacting Us Through The Contact Number / Email Or Other Forms Available Such As Social Media Platforms

·  Users Signing Up To Use Our Services And Those Who Want To Download Free E-Materials

·  Users Signing In To Attend And/Or Watch Our Educational Videos

This Privacy Policy Has As Purpose To Inform You How:

•  We Gather, Define, And Use Information That Could Identify You, Such As Your Name, Email Address, Address, Other Contact Details, Online Identifiers Or Other Information That You Provide To Us When Using Our Website Or When Relying On Our Services. 

This Policy Includes A Description Of Your Data Protection Rights, Including A Right To Object To Some Of The Processing Activities We Carry Out.

2. Contacting Us

• If You Have General Questions On How To Contact Us For Assistance Or For Services, Please Send Us An Email  Or WhatsApp Us. 
• In Case Your Message Gets In Throughout Closing Hours Or Days, We Request You To Be Patient. We Will Undoubtedly Get Back To You!
• Please Note That If You Contact Us To Assist You, For Your Safety And Ours We May Need To Authenticate Your Identity Before Fulfilling Your Request.

3. Collection Of Information

The Purpose Of The Website Is To Create An Online Community Of Professionals Involved In The Educational Sector.

As Part Of Our Effort To Create This Platform, We Receive And Store Information About You Such As:

A) Personal Information

Users Are Required To Provide Part Or All Of The Following Information Below, Depending On The Features Or Services They Wish To Access . For Instance:-

·  First And Last Name

·  Email Address

·  Company Name, Size, Industry, State And Country

·  Job Title, Aim And Level

·  Work Phone

· Mobile Number

B) Correspondence Information

If You Send Us Personal Correspondence, Such As Emails Or If Other Users Or Third Parties Send Us Correspondence About Your Activities Or Postings On Our Website, We May Store Such Information On Our Servers.

(C) Payment Information

To Protect You Against Fraud, Unauthorized Transactions (Such As Money Laundering), Claims And Other Liabilities, We Only Collect An Identification Number And Order Details Which Enable Us To Match Each User To The Payments One Makes. 

NOTE

We Do Not Collect Credit Card Information. We Do Not Have Access To The Payment Information On Our Website Currently.

We Make Use of PayPal For Our International Clients And Local Bank Transfers For Our People Residing in Mauritius.

4. Use  And Protection Of Information

• We Use Your Information To Provide, Analyse, Administer, Enhance And Personalize Our Services And Marketing Efforts, To Process Your Registration, Your Orders And Your Payments And To Communicate With You On These And Other Topics. For Example, We Use Information To :

-  To Resolve Disputes

- Collect Fees

- Measure Consumer Interest In Services

-  Inform You About Offers, Products, Services

- Updates Through Our PRESS RELEASES; 

- Customize Your Experience; Detect And Protect Us Against Error, Fraud And Other Criminal Activity; Enforce Our & Your Safety. Please NOTE That We May Compare And Review Your Business Or Any Information For Errors, Omissions And For Accuracy.

•  We ARE NOT Sending Newsletters presently. Don't Worry. You Will Never Get SPAM From Us! We Do Not Tolerate That. 
• In Case, It's Happening Please Contact Us Only Via Email And We Will Resolve The Pertaining Issue(s) On With An Immediate Action. We Promise!
• We May Check For Spam, Viruses, Phishing Attacks And Other Malicious Activity Or Illegal Or Prohibited Content Of The Website, But We Will Not Permanently Store Messages Sent Through These Tools.
• Rest Assured That Your Personal Identification Will Not Be Transferred Or Sold To Third Parties In Any Way Or Format That Identifies You.
• We Collect The Ip Addresses To Track When You Use Our Website. We Use Ip Addresses To Monitor The Regions From Which You Navigate Our Website 
• We Use Your Ip Addresses For The Following Reasons:

A. Send The Most Appropriate Advertising Based On Geographic Area Or Information Derived From Your Ip Address. Many Ip Addresses Are Commonly Associated With Internet Service Providers, Universities, Or Major Corporations In Specific Regions Or Localities. 

B. Estimate The Total Number Of Internet Users Visiting Our Website From Specific Countries Or Regions Of The World.

C. Assist Third Party Advertisers To Track Effectiveness Of The Promotions They Run On Our Website, Visits To And Business At Third Party's Websites.

• For Visitors Downloading our Free Materials , We Do Not Share Your Full Name, E-Mail, Phone Number And Job Title With Third Parties For Their Marketing Purposes As A Matter Of Course. 
• Nevertheless, If We Decide To Share Such Information, You Shall Be Notified And Shall Have The Option To Opt-Out From Providing Us With Your Personal Information Above For This Purpose.

5. Agreement/ Contracts/ Conformation Documents

• All Our Experts And  Independent Learners Have Executed Non-Disclosure Agreements, Which Provide Explicit Confidentiality Protections. Any Tutor Or Student, Or Agent Who Violates Such Privacy And/Or Security Policies Is Subject To Possible Termination  Or Breach Of Contract And Civil And/Or Criminal Prosecution.
• We Do Not Make Any Of Your Information Available To Third Parties For Their Marketing Purposes.
• New Era Teacher Runs On Individual Servers And No Data Given Or Collected Is Shared With Other Social Media Platforms.
• If However, We Share Your Information With Third Parties, We Will Notify You. Please Note That No Transmission Over The Internet Can Guarantee Confidentiality And Non-Disclosure, And As Such, You Transmit At Your Own Risk.
• New Era Teacher Does Its Utmost To Secure Communications And Data Storage In Order To Protect Confidentiality Of Your Information Against Loss And Interception By Third Parties. However, It Is Important To Know That There Is No Zero-Risk Against Loss Or Interception By Others Of Your Information. You Are Responsible For Maintaining The Security And Confidentiality Of Your Account’s Username And Password.

6. Storage Of Information

• We Save Your Information In Our Database In Order To Improve Our Website’s And User Experience And In Accordance With Our Business Objectives. If You Wish That Your Business Information Be Permanently Deleted From Our Database When You Stop Using Our Services, Please Notify Us On Email.
• New Era Teacher Is Both An Australian & Mauritian Company. If You Are Located Outside And Choose To Provide Information To Us, New Era Teacher Transfers Your Information To Our Servers To The Head Office. 
• By Visiting Our Website Or Providing New Era Teacher With Your Information, You Fully Understand And Unambiguously Consent To This Transfer, Processing And Storage Of Your Information To Us.

7. Information And Rights

Should You Have Unresolved Concerns We Encourage You To Come To Us In The First Instance But, To The Extent That This Right Applies To You, You Are Entitled To Complain Directly To The Founder.

• Right To Access And Rectify Your Data

You Have The Right To Access, Review, And Rectify Your Personal Data. You May Be Entitled To Ask Us For A Copy Of Your Information, To Review Or Correct It If You Wish To Rectify Any Information Like Your Name, Email Address, Passwords And/Or Any Other Preferences through Email.

•  Right To Erasure

You Have The Right To Erasure Of Your Personal Data By Filing A Request On The Email Provided On The Contact Us Section.

• Kids

We Do Not Knowingly Collect Or Solicit Personal Data From Anyone Under The Age Of 16. There Should Always A Guardian Contact Or The Guardian Himself/Herself Contacting Us.

8.  Changes To This Privacy Policy

We Reserve The Right To Modify And Update This Privacy Policy From Time To Time. We Will Bring These Changes To Your Attention Should They Be Indicative Of A Fundamental Change To The Processing Or Be Relevant To The Nature Of The Processing Or Be Relevant To You And Impact Your Data Protection Rights.

THANK YOU!